At Razia Sarees (https://www.raziasarees.com), your transactions are processed securely via the PhonePe Payment Gateway. Please read these terms carefully before making a payment on our website.
Accepted Payment Methods
- We accept payments using PhonePe, which supports UPI, debit/credit cards, and net banking for a seamless transaction experience.
- All transactions must be made in Indian Rupees (INR).
Payment Security
- Secure transactions: All payment data is transmitted via SSL encryption to ensure your personal and financial information is protected.
- PCI-DSS Compliance: PhonePe is fully PCI-DSS compliant, ensuring card details are processed with the highest security standards.
- Tokenisation: PhonePe’s card tokenisation prevents storage of sensitive card data on our systems, making your payment experience even safer.
- Two-factor authentication (2FA): Each transaction requires a second level of authentication for your protection.
- Advanced Fraud Detection: PhonePe actively monitors all transactions for irregular activity and uses multiple security layers to prevent fraud.
User Obligations
- You agree to provide accurate payment details and not share your UPI PIN, OTP, or card information with any third party.
- Razia Sarees will never request sensitive payment information outside the official payment process via PhonePe.
Payment Confirmation & Completion
- Upon successful payment, you will receive a confirmation email or SMS.
- If your payment fails or is cancelled, your order will not be processed until payment is completed.
- In case of payment disputes, please contact us promptly with payment references and details for assistance.
Cancellations & Refunds
- Orders can only be cancelled before shipping; after dispatch, our Return & Refund Policy applies.
- Refunds (if eligible) will be processed using the original payment method within 7–10 business days after approval.
Limitation of Liability
- Razia Sarees and PhonePe are not liable for payment failures due to incorrect information or internet/payment network issues beyond our control.
- Any malicious activity, fraud, or chargeback abuse will lead to cancellation of orders and possible legal action.
Changes to Payment Terms
Razia Sarees reserves the right to update these Payment Terms & Conditions at any time. Continued use of our payment services constitutes acceptance of the revised terms.
Contact Us
For payment-related queries or assistance, contact us at info@raziasarees.com.
Your use of our payment gateway indicates your acceptance of these terms. Shop with confidence — your payment security is our top priority!