Effective Date: 13 August 2025
Website: https://www.raziasarees.com
1. Introduction
At Razia Sarees, we respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal data when you visit or interact with our website or make a purchase from us.
2. Information We Collect
We may collect the following types of information:
- Name
- Phone number
- Email address
- Shipping and billing addresses
- Payment details (processed securely via PhonePe; we do not store your full payment information)
- Purchase history
- IP address and browser/device data
- Any other information you provide when contacting us or participating in site activities.
3. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Communicate order status, updates, and promotional messages
- Personalise your shopping experience
- Improve our website and services
- Fulfil legal and regulatory obligations
4. Data Sharing & Disclosure
We may share your information with third parties only as necessary to:
- Process your payments securely via PhonePe or other authorised gateways
- Arrange order delivery through courier and logistics partners
- Comply with the law or respond to valid information requests by authorities
We do not sell or rent your personal information to third parties for marketing.
5. Data Security
We implement industry-standard security measures, including SSL encryption, PCI-DSS compliant payment processing, and restricted access protocols to protect your information from unauthorised use, access, or disclosure. However, no data transmission over the Internet can be guaranteed 100% secure.
6. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience, remember preferences, and analyse traffic. You can control cookie usage through your browser settings. Some features of the site may not work if cookies are disabled.
7. User Rights
Depending on your jurisdiction, you may have rights to access, correct, update, or request deletion of your personal information. To exercise your rights, contact us at info@raziasarees.com.
8. Children’s Privacy
We do not knowingly collect personal information from individuals under the age of 18. If you believe a child has provided us with personal data, please contact us and we will take steps to remove the relevant information.
9. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
10. Changes to This Policy
We may update our Privacy Policy from time to time. The revised policy will be effective as soon as it is posted on our website. Please review this page regularly for changes.
11. Contact Us
For any privacy-related questions, requests, or complaints, please contact us at:
By using our website and services, you agree to the practices outlined in this Privacy Policy.